Information and updates for our partners
Agency Portal
Agency Hotline and Support
(719) 937-4547
When to contact the Agency Hotline
Please contact the agency hotline* at (719) 937-4547 and leave a message for the following reasons:
- Training requests (Agency Express, USDA, Food Safety)
Monthly reporting (USDA, Meal Connect, Agency Express
Transportation requests/changes - Weather and holiday closures
- Order issues (missing product, poor quality, Agency Express)
- Scheduling (pick-ups and deliveries)
- Information update and reporting point of contact changes
- Changes to hours of operation
- Late reporting
- Allocations (meat, Turkeys, purchased foods)
*You can also contact the agency hotline via email at agencies@careandshare.org. Care and Share staff monitor the agency hotline and email to provide a one-business day response to any of the topics listed above
When to connect with you Regional Manager
Your Regional Manager, is your go-to for the following:
- Questions regarding partnership
- Site monitors
- Retail donors (food rescue partnerships/agency empowerment)
- Prepping for a Management Evaluation with the State of Colorado (USDA only, TEFAP and CSFP)
- Inquiring about food availability on Agency Express (the types of food)
- Sharing food preferences
- Interest in any of Care and Share’s programs (USDA, Children’s Nutrition Initiative, Cooking Matters, SNAP Outreach, Direct Services)
- Community meetings
- Capacity building
- Grant collaborations
- Disaster support