Information and updates for our partners

Agency Portal

Agency Hotline and Support
(719) 937-4547

When to contact the Agency Hotline
Please contact the agency hotline* at (719) 937-4547 and leave a message for the following reasons:

  • Training requests (Agency Express, USDA, Food Safety)
    Monthly reporting (USDA, Meal Connect, Agency Express
    Transportation requests/changes
  • Weather and holiday closures
  • Order issues (missing product, poor quality, Agency Express)
  • Scheduling (pick-ups and deliveries)
  • Information update and reporting point of contact changes
  • Changes to hours of operation
  • Late reporting
  • Allocations (meat, Turkeys, purchased foods)

*You can also contact the agency hotline via email at agencies@careandshare.org. Care and Share staff monitor the agency hotline and email to provide a one-business day response to any of the topics listed above

When to connect with you Regional Manager
Your Regional Manager, is your go-to for the following:

  • Questions regarding partnership
  • Site monitors
  • Retail donors (food rescue partnerships/agency empowerment)
  • Prepping for a Management Evaluation with the State of Colorado (USDA only, TEFAP and CSFP)
  • Inquiring about food availability on Agency Express (the types of food)
  • Sharing food preferences
  • Interest in any of Care and Share’s programs (USDA, Children’s Nutrition Initiative, Cooking Matters, SNAP Outreach, Direct Services)
  • Community meetings
  • Capacity building
  • Grant collaborations
  • Disaster support