We have made one big change this year to our closures calendar: we will be closed during the “5^th week” of months that have one for operational improvements like cleaning and inventory. Please see the FAQ’s below to learn more about this change! 

What is a “5^th week”?

Every month has a 1^st, 2^nd, 3^rd and 4^th Monday through Friday. Not every month has a 5^th day, but some do! For example: There are no 5^th weekdays in February 2023 but there are 5^th days in March 2023. Look at March and you will see the 29^th is the 5^th Wednesday of the month, the 30^th is the 5^th Thursday and the 31^st is the 5^th Friday.

Why do 5^th weeks matter at Care and Share?

We do not have any deliveries scheduled on those days and now: We no longer offer pick ups on 5^th week days. They are effectively closure days. This means they no longer count as business days, and this can affect the number of days you have available in your ordering window.

Why did we make this decision?

As many of you have noticed, there have been inventory discrepancies which affect the amount of food you order versus how much food you receive. Historically, we have only closed for inventory counting and recalibrating 2 times a year. In an effort to make our inventory more accurate, we will now be taking 5^th week days to update our inventory counts instead of picking orders. We hope this will help us more accurately deliver our orders and improve the work you all do on the ground every day.

How is the 5th week closure different than other closures?

On days Care and Share is operationally closed, there will be no pickups or deliveries (unless otherwise indicated on the calendar.)   On days Care and Share is closed for staff in-service or inventory, your Regional Manager will be in the office but may take longer to respond.  Regional Managers will be out of the office on all other closure days and will respond when they return.  If you have a delivery that conflicts with one of the dates on the calendar and it has not already been rescheduled, please reach out to your Regional Manager.  Please note that days Care and Share is operationally closed impact the ordering window — we cannot pick orders when we are closed so your order will need to be in earlier to account for the closures.

Thank you for your understanding and patience as we implement this new schedule! If you have any additional questions, please reach out to your Regional Manager.